Makoto Shinkai Gallery:
From “Voices of a Distant Star” to “Your Name”
9F Hankyu Umeda Gallery
Makoto Shinkai Gallery:
From “Voices of a Distant Star” to “Your Name”
9F Hankyu Umeda Gallery
New Japanese Aesthetics
PEARL blooming in spring -MIKIMOTO-
◎5F Coto Coto Stage 51
10:00-20:00 (Sunday to Thursday)
10:00-21:00 (Friday and Saturday)
Restaurants on 12th & 13th Floors
11:00-22:00
*Subject to change
5% Discount "GUEST COUPON" is available at the following counters. Please present your passport to recieve your GUEST COUPON.
Where to apply |
![]() 1F Tax Refund Counter (Marked with (*) is not applicable) As for customers at Hankyu MEN’S OSAKA, we are happy to assist you with the procedure at Information Counter on the 1st floor, Hankyu Men’s Osaka. |
|
---|---|---|
Eligibility for claim application |
|
|
Application period |
On the day that the item is purchased |
|
Applicable items | General goods | Consumable goods |
Watches, clothes, bags, livingware, etc. | Food, beverages, cosmetics, drugs, etc.(*) | |
Applicable amount | Total 5,000 yen or more. (except consumption tax) |
Total between 5,000 yen and 500,000 yen. (*) (except consumption tax) |
|
||
Refund method | Cash(*) | Credit Card
The card user must be verified as an authorized cardholder
<These credit cards are available:> VISA, Mastercard, American Express, Diners Club, UnionPay |
Packaging | Not specified | Packaged as specified by the government. Do not open the packaging until you are out of Japan. If you consume the item inside Japan, you will be charged the consumption tax.(*) |
Documents to present |
![]() |
|
|
B1 Foreign Customer Services
We are happy to assist you with your shopping by providing interpretation and guiding services.
B1 Foreign Customer Services
Change US dollars, Euros, Chinese yuan, Korean won, Great British pounds, Thai baht, Taiwanese dollars, Singapore dollars, Hong Kong dollars, Australian dollars, Swiss franc, and Canadian doller into Japanese yen.
B1 Foreign Customer Services
1F Information center
Foreign customers are eligible to receive three years of free high-speed wireless Internet from Hankyu Umeda Main Store upon presentation of their passport.
B1 Service Counter
Guests at the following hotels who have purchased at least 10,000 yen (excl. tax) in goods from the Hankyu Umeda Main Store in one day can have their goods delivered to their hotel’s front desk.
*Some items are not eligible for delivery services.
B1 Service Counter
B1 Service Counter
Basic rate: 500 yen for up to 3 hours, and 100 yen for each additional hour (when the total purchase, is 3,000 and more (including tax), your deposit will be returned)
Reception hours: 10:00 a.m to 7:30 p.m (Fridays and Saturdays until 8:30 p.m)
B2
Charges: 200 yen per use
Usage time: Until B2 floor closing time
1F Information Center
1F Information Center
11F
The facility includes a feeding space and a diaper-changing table.
Hot/cold water for milk is also available.