Other

B1 Foreign Customer Services Counter

Change US dollars, Euros,Great British pounds, Canadian dollars,Australian dollars, Chinese yuan, Korean won,Hong Kong dollars , New Taiwan dollars, Singapore dollars, Thai baht, Indonesian rupiah, Malaysian ringgit and Philippine peso into Japanese yen.

B1 Service Counter

Hotels eligible for this service

• HOTEL HANKYU INTERNATIONAL
• HOTEL NEW HANKYU ANNEX
• HOTEL NEW HANKYU OSAKA
• Hotel New Otani Osaka
• Hilton Osaka
• IMPERIAL HOTEL OSAKA
• INTERCONTINENTAL OSAKA
• RIHGA ROYAL HOTEL
• The Ritz-Carlton Osaka
• The St. Regis Osaka
• THE WESTIN OSAKA

Delivery request availability: 

Until 5:30 p.m. on day of purchase

Scheduled time of delivery: 

Between 6:30 p.m. and 8:00 p.m. on day of purchase

B1 Service Counter

Contact the Lost & Found office for items that were forgotten in a store or items found in store.

B1 Service Counter

• Basic fee：200yen to 600yen for up to 5 hours (incl. tax)；100 yen per hour after that (incl. tax)

• Basic fee depends on the size of luggage lockers.

• Available time: same day only (until closing time of B1 floor)

B2

• Fee: 200 yen per use (incl. tax);
  same-day use only

• Available time: same day only (until closing time of B2 floor)