Services
Overseas Customer’s
VIP Club
The Overseas Customer’s VIP Club is limited to individuals who purchase a total of 1 million yen worth of tax-exempt goods (excl.tax) within a given year.
Participating stores
- Hankyu Department Store Umeda Main Store
- Hankyu Men's Osaka
- Hanshin Department Store Umeda Main Store
- Hankyu Men's Tokyo
- Hakata Hankyu
Membership Privileges
- 7% off all purchases for Silver Card holders
- 10% off all purchases for Gold Card holders (Customers who purchase more than 5 million yen worth of goods (excl.tax) will be upgraded to Gold Card Membership)
- Tax refunds are available even for discounted purchases.
- The VIP card cannot be used in conjunction with other privileges.
- Some items and brands are not eligible.
- Discounts for Hankyu Department Store Umeda Main Store and Hankyu Men’s Osaka cosmetic products are limited to 7%.
- Calculation of the total purchase amount will start from the Silver Card issue date.
- Purchase amounts cannot be added later.
Special Member Services
Hankyu Department Store Umeda Main Store and Hankyu Men's Osaka only
- Specialized staff to accompany in-store VIP shoppers
- One-stop pickup for all purchases (excluding some items)
- Priority tax-refund processing
- Free luggage handling service (excluding some items)
- Preferential treatment such as hold requests for specific items (excluding some items)
- Invitations to special events and advance clearance sales
- Preferential announcement of useful product information and services