Where to apply
B1 Foreign Customer Services
1F Tax Refund Counter
(Marked with (*) is not applicable.)
As for customers at Hankyu MEN’S OSAKA, we are happy to assist you with the procedure at Information Counter on the 1st floor, Hankyu Men’s Osaka.
Eligibility for claim application
- A non-resident purchaser him / herself
(no proxy application).
- Less than 6 months from entry date.
(Re-entry date is not applicable)
Application period
On the day that the item is purchased
(during business hours)
Documents to present
Eligible Items
General items
Clothing・Fashion accessories
Watches・Accessories
Household items
Consumable items(*)
Foods
Beverages (incl. alcoholic beverages)
Cosmetics・Medicine
Eligible Amounts
General items
Minimum purchase
amount at the store on the
same day 5,000yen
(not including tax)
Consumable items(*)
Minimum /maximum purchase
amount at the store on the same day
Minimum 5,000yen
and maximum 500,000yen
(not including tax)
General items and consumable items combined(*)
- Minimum / maximum purchase amount at the store on the same day
Minimum 5,000yen and maximum 500,000yen(not including tax)
- The same conditions for consumable items apply to packaging.
- Above amounts are the total purchased amounts at the same store on the same day.
- The total purchased amounts of general goods and consumable goods can not be combined for this calculation.
Packaging
General items
Not specified
Consumable items(*)
Packaged as specified by the government.
Do not open the packaging
until you are out of Japan.
If you consume the item inside Japan,
you will be charged the consumption tax.
Refund method
Cash
Credit Card
* The card user must be verified as an authorized cardholder
<These credit cards are available:>
VISA, Mastercard, American Express, Diners Club, UnionPay, WeChatPay, Alipay
- We charge a Service fee of 1.55% of the pre-tax price of the taxed item that you are making a claim for.
- The Service Fees once paid are not refundable , even if you return the purchased item.
- The contents are subject to change without notice. Thank you for your understanding.