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Kobe Hankyu

Notice of business hours From Wednesday, July 15
The business hours will be as follows
for the time being.

2F(Main Bldg.) Restaurants 11:00~21:30

Request to coming customer
◆Please come to the store by mask wearing.
◆As you install alcohol antiseptic solution in each site in the shop, please sterilize timely finger.
◆I may decline entering a shop about bad customer of physical condition.
◆Avoid crowded times (just after opening and before closing) whenever possible.
◆Please visit with as few people as possible.
◆As for the escalator and elevator, I would like the use that we leave interval with former customer.

Store Guide >

Tax Refund >

Business Hours and Information

Open from 10:00 a.m. to 8:00 p.m.
(restaurant area varies according to stores.
Please confirm in each shop introduction page)

Address and Phone Number

ZIP 651-8511
8-1-8, Onoedori, Chuo-ku, Kobe, Hyogo, JAPAN
TEL: 078-221-4181 (main)




B1 (Main Bldg.)
Information Service Counter and various departments

* Cannot be used simultaneously. * Certain items exempt from privileges.

Wi-Fi Connecting Service

Wireless Internet service is available throughout Kobe Hankyu.
SSID: wifihhdept

  • * Registration of an e-mail address, etc. required.
  • * Daily usage time and number of connections per day are limited.
  • * Not available in all locations, such as on the rooftop, with limited connectivity in some places depending on the time and situation.

Ostomate-Friendly Restroom

8F (New Bldg.)
This restroom includes facilities for those with artificial stomata.

For Customers with Luggage

Using the escalator with luggage is dangerous. To prevent accidents, please use the elevator.