Foreign Customer Services

■Free Wi-Fi

1F Information Center

Foreign tourist customers can use a Wi-Fi connecting service for free of charge by conducting the prescribed procedure. Please present your passport.

■Tax Refund

With the introduction of the tax exemption scheme, from April 1, 2014 onward, we will charge 1.1% of the price of each tax exempt article as commission, meaning the percentage you receive as a tax refund will be 6.9%.
Thank you for your understanding in advance.

Eligible applicant	• Foreign tourists visiting Japan • Foreigners residing in Japan (including students) less than six months *The date of re-entry is inapplicable. • Foreign diplomats residing in Japan • Japanese nationals residing overseas but returning temporarily to Japan to stay less than six months
Application period	Only valid on the same day of purchase
Covered items	General merchandise Consumer electronics, clothing, bags, etc. Consumables Food, beverages, cosmetics, medicine, etc. *Consumables will be wrapped so that they are not opened until you leave Japan.
Amount of money required	General merchandise Over 5,000 yen (The total amount of purchases in a store for a single non-resident in one day) Consumables Over 5,000 yen to 500,000 yen (The total amount of purchases in a store for a single non-resident in one day)
Method	Cash refund
Required documents	• Receipts • Purchaser's passport (copy unacceptable) *For foreign diplomats: Please present your Diplomatic Tax Exemption Card. *For crew members: Please present your crew member's landing permit. • A credit card (if using one) * The name of the credit card and passport must be identical.
Location	1F Information Center

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