Notice of business hours 【Weekdays】
11:00 am to 8:00 pm
【Saturdays, Sundays, and holidays】
10:00 am to 8:00 pm
※Store hours are subject to change.

Request to Customers
◆Please wear a mask before entering the store.
◆Hand sanitizer stations have been installed near the entrances. Please thoroughly disinfect your hands upon entering the store.
◆Hankyu reserves the right to refuse entry to customers in poor health.
◆Whenever possible, please avoid shopping when the store is crowded (particularly just after opening and before closing).
◆Please refrain from visiting the store in large groups.
◆Practice appropriate social distancing when using the escalators or elevators.

Foreign Customer Services

■Free Wi-Fi Connecting Service

Free Wi-Fi is available throughout the Hankyu Men's Osaka.
SSID: wifihhdept
* Not available in all locations, with limited connectivity in some places depending on the time and situation. Thank you for your understanding.
• Free Wi-Fi service is available to all customers.
• Registration of an e-mail address, etc. is required.
• Up to three 60-minute connections are permitted per day.
• To ensure universal connectivity, WEP and other security measures are not enforced. Please keep this in mind when using the service.

Click here for details on how to use the service.

■Tax Refund

With the introduction of the tax exemption scheme, from April 1, 2014 onward, we will charge 1.1% of the price of each tax exempt article as commission, meaning the percentage you receive as a tax refund will be 6.9%.
Thank you for your understanding in advance.

Eligible applicant	• Foreign tourists visiting Japan • Foreigners residing in Japan (including students) less than six months *The date of re-entry is inapplicable. • Foreign diplomats residing in Japan • Japanese nationals residing overseas but returning temporarily to Japan to stay less than six months
Application period	Only valid on the same day of purchase
Covered items	General merchandise Consumer electronics, clothing, bags, etc. Consumables Food, beverages, cosmetics, medicine, etc. *Consumables will be wrapped so that they are not opened until you leave Japan.
Amount of money required	General merchandise Over 5,000 yen (The total amount of purchases in a store for a single non-resident in one day) Consumables Over 5,000 yen to 500,000 yen (The total amount of purchases in a store for a single non-resident in one day)
Method	Cash refund
Required documents	• Receipts • Purchaser's passport (copy unacceptable) *For foreign diplomats: Please present your Diplomatic Tax Exemption Card. *For crew members: Please present your crew member's landing permit. • A credit card (if using one) * The name of the credit card and passport must be identical.
Location	1F Information Center

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